Office team vacancies

Head of Services and Quality (HSQ)

After a period of growth, we are forming a Senior Management Team (SMT) to guide our next phase of development. We are seeking a Head of Services and Quality (HSQ) to work alongside the CEO and the Head of Finance and Operations (HFO). 

Overall Aim

We are looking for an exceptional individual to join our SMT as HSQ. Working with the CEO and HFO, you will shape strategy, inspire positive change, and lead service delivery teams, fostering a culture of excellence and collaboration.

You will ensure services meet local authority contract targets, internal KPIs, and deliver outstanding outcomes for the people we support. You will drive continuous quality improvement and create fair, transparent processes that value and support staff.

About the Role

The HSQ will oversee all Children’s and Adults’ Services, supported by an Adult Services Manager, Afterschool Club Manager, and two Team Leaders. You will directly lead Children’s Services, including playschemes, social groups, afterschool clubs, and overnight breaks.

Key priorities

Include building a skilled, motivated team of playworkers and sessional staff through training, coaching, and support. You will also oversee financial management of services with the HFO, ensuring sustainability and compliance with local authority contracts. You’ll gather data and feedback to evidence our impact and report on KPIs to the CEO and Trustees.

You will work with the Office Manager to embed our Health and Safety Framework and identify resources to enhance service user experiences.

• Job Title: Head of Services and Quality
• Hours: Full time (37.5 hours pw) mainly office hours and must be available during school holidays.
• Location: Woking
• Salary: £43,000 per annum
• Reports to: CEO
• Responsible for: Adult Services Manager, Afterschool Club Manager, Team Leaders.

Please download the job description and person specification below for more details. 

To apply

Please send your CV to [email protected].

The closing date is 5pm on March 10th. We will review CVs as they come in, so advise applying as soon as possible. 

Learning Disability and Autism Trustee

The LD & Autism Trustee is a new position and reflects our commitment to enhancing our service delivery and meeting best practice in LD services. The role holder will provide strategic oversight and advise on our children, young people and adult services and provide challenge to our Senior Management Team. You will live in Woking or surrounding area so that you can regularly visit our services.

LinkAble has refreshed its Mission, Vision and Values and created a 3 year Strategic Plan that focusses on organisational growth and development. Key to our future sustainability is to develop new services and revise our business models. We hold a Surrey County Council Shorts Breaks Contract and are about to tender for a new contract for young people and adults aged 16+.

Key responsibilities 

• Collaborate with the CEO, Service Managers and services team to support the implementation of LinkAble’s 3-year Strategic Plan, focusing on organisational growth and development.
• Provide strategic guidance and oversight on service delivery, ensuring we are safe, adhering to best practice and complaint with regulatory bodies
• Evaluate and advise on initiatives such as support planning, person-centre care, outcomes monitoring, safeguarding, Ofsted and CQC compliance, Positive
• Behaviour Support, Co-Production principles and so on.
• You will also contribute to our digital transformation project that ensures our parents and carers experience a good customer journey when booking and paying for sessions.
• Ensure the security and GDPR compliance of digital systems
• Review Safeguarding incidents, identify patterns, lead on lessons learned and active learning set sessions and present on the handling of safeguarding concerns to the Board.
• Participate in the Programme Committee sessions, and other relevant committees to contribute your expertise.

Please note this is an unpaid voluntary position. Evening Trustee meetings are held about every 6 weeks (via Teams). Comprehensive Induction and training is provided, as is support from an experienced and knowledgeable trustee and staff team. The LD & Autism trustee will participate in our Programme Committee and other relevant Committees (Fundraising, Risk and Compliance) in addition to the Board Meetings. The time commitment overall is roughly 1-2 days a month

Download the role profile below for more information. 

To apply

Please contact LinkAble CEO,  Sue Stockman for an informal discussion: [email protected]